Publication Date: 9/14/2018
Copyright: 2019
Pages: 592
ISBNs:
Connected eBook + Print Book: 9781454870234
Connected eBook: 9781543801286
Chapter 1 “So You Want to Study Mediation?” An Introduction to the Processes of Mediation and the Skills of Effective Mediators
Chapter 2 Negotiations, and Why They Fail
Chapter 3 The Role of the Mediator: Differing Approaches, Fundamental Norms
Chapter 4 Preparing to Mediate
Chapter 5 Mediation as a Structured Process
Chapter 6 Opening the Process, Defining the Problem
Chapter 7 Expanding Information
Chapter 8 Identifying and Framing Negotiating Issues, Organizing an Agenda
Chapter 9 Generating Movement Through Problem-Solving and Persuasion
Chapter 10 Conducting the Bargaining, Dealing with Impasse
Chapter 11 Concluding the Mediation
Chapter 12 The Ethics of Mediating
Chapter 13 Representing Clients in Mediation
Appendix A Video Clip Transcripts for Analysis
Appendix B Model Standards of Conduct for Mediators (September 2005)
Appendix C Model Standards of Practice for Family and Divorce Mediation (2001)
Appendix D Uniform Mediation Act (Excerpts)
Appendix E Selected Excerpts, Delaware Lawyers’ Rules of Professional Conduct (as amended through May 2010)
Appendix F Tolman Screening Model (Modified)
Appendix G Sample Agreements to Mediate
Video Clip Index
Index